Training for AIDA Guest Service Personnel

AIDA-Kreuzfahrtschiff

ma-co and its team of trainers and experts have a vast experience in training and we take pride in our hands-on-approach. All our trainers are experienced and rather practical oriented. We transfer our experience through workshops, practical elements and during our training sessions the focus always lies on activating the participants.   

Our training includes beverages (coffee, tea, water) throught the training day. For lunch ma-co has it’s own canteen where you can select between different meals or try the salad bar. Lunch is included into our training package for AIDA crew memebers.

We are conviently located in the Port of Hamburg. Hamburg Airport and Main Station are only very few kilometers away and can easily be reached via public transport form our facilities.

 

Familiarization Training for AIDA Guest Service Personnel

All crew members, working in „Guest Services“ of a cruise ship are required to conduct a Safety Familiarization Training prior to embarkation. This training is taylor-made towards the industry’s needs and requirements.
After successful completion of this training course participants receive a certificate of attendance for:

  • Familiarization Trainng for AIDA Guest Service Personnel
  • Security Awareness Training
  • Crowd Management – Passengers safety and safety training for personnel providing direct services to passengers

Registration only via AIDA Expert.

Duration:
5 days (Mon - Fri) from 08:00 until 18:00

Price:
Currently in AIDA Expert includes beverages, lunch and ferry tickets for the connection between seafearer’s mission (Dockland) and ma-co (Neuhof).

Notice: 
We accept payments in cash, credit- and debitcards and bank transfer.  We can also arrange for drawing-in of payment from salary. This training ist AZAV certified. We accept  education vouchers (Bildungsgutschein) issued by „Agentur für Arbeit“.

Dates:

cw from to
9 27.02.2017 03.03.2017
10 06.03.2017 10.03.2017
11 13.03.2017 17.03.2017
12 20.03.2017 24.03.2017
13 27.03.2017 31.03.2017
14 03.04.2017 07.04.2017
17 24.04.2017 28.04.2017
19 08.05.2017 12.05.2017
20 15.05.2017 19.05.2017
22 29.05.2017 02.06.2017
24 12.06.2017 16.06.2017
25 19.06.2017 23.06.2017
26 26.06.2017 30.06.2017
27 03.07.2017 07.07.2017
28 10.07.2017 14.07.2017
29 17.07.2017 21.07.2017
30 24.07.2017 28.07.2017
31 31.07.2017 04.08.2017
32 07.08.2017 11.08.2017
33 14.08.2017 18.08.2017

Refresher Familiarization Training for AIDA Guest Services Personnel

ma-co Refresher Familiarization Training for AIDA-Guest-Service-Personnel. All crew members working in „Guest Services “ of a cruise ship are required to refresh their safety familiarization training each 5 years.

Registration only via AIDA Expert.

Duration:
3 days (Tue – Thu) from 08:00 until 18:00.

Price: 
Currently in AIDA Expert includes beverages and lunch (only on the first day).

Notice:
We accept payments in cash, credit- and debitcards and bank transfer.

Dates:

cw from to
12 21.03.2017 23.03.2017
16 18.04.2017 20.04.2017
20 16.05.2017 18.05.2017
24 13.06.2017 15.06.2017
28 11.07.2017 13.07.2017
32 08.08.2017 10.08.2017

 

 

Accomodation:

Seafarer’s missionseafarer-mission-logo

Deutsche Seemannsmission Hamburg-Altona e.V.
Große Elbstr. 132
22767 Hamburg

Website: www.seemannsmission.org
Email: altona@seemannsmission.org
Fon: +49 (0)40 30 6 22 -0/11
Fax: +49 (0)40 30 6 22 18

Prices per night incl. breakfast (per person)
Single room: 32,- €
Double room: 27,- €
3 bedroom: 26,- €
5 bedroom: 26,- €

The seafarer’s mission holds a limited number of rooms available at the above stated rates. Please book with reference to „ma-co“ for the special prices. The seafarer’s mission’s team are at your service and will gladly assist you when required.