Training for AIDA Guest Services Personnel

AIDA-Kreuzfahrtschiff

ma-co and its team of trainers and experts have a vast experience in training and we take pride in our hands-on-approach. All our trainers are experienced and rather practical oriented. We transfer our experience through workshops, practical elements and during our training sessions the focus always lies on activating the participants.   

Our training includes beverages (coffee, tea, water) throught the training day. For lunch ma-co has it’s own canteen where you can select between different meals or try the salad bar. Lunch is included into our training package for AIDA crew memebers.

We are conviently located in the Port of Hamburg. Hamburg Airport and Main Station are only very few kilometers away and can easily be reached via public transport form our facilities.

 

Basic Training for Services Personnel - AIDA Cruises

All crew members, working in „Guest Services“ of a cruise ship are required to conduct a Basic Training for Services Personnel prior to embarkation. This training is taylor-made towards the industry’s needs and requirements.
After successful completion of this training course participants receive a certificate of attendance for:

  • Basic Training for Services Personnel - AIDA Cruises
  • Security Awareness Training
  • Crowd Management – Passengers safety and safety training for personnel providing direct services to passengers

Registration only via AIDA Expert.

Duration:
6 days (Mon - Sat) from 08:00 until 18:00 (Sat 16:00)

Beverages and lunch during the course is included.
 
Notice: 
We accept payments in cash, credit- and debitcards and bank transfer.  We can also arrange for drawing-in of payment from salary. This training ist AZAV certified. We accept  education vouchers (Bildungsgutschein) issued by „Agentur für Arbeit“.

Dates:

cw from to
2 08.01.2018 13.01.2018
3 15.01.2018 20.01.2018
4 22.01.2018 27.01.2018
5 29.01.2018 03.02.2018
6 05.02.2018 10.02.2018
7 12.02.2018 17.02.2018
8 19.02.2018 24.02.2018
9 26.02.2018 03.03.2018
10 05.03.2018 10.03.2018
11 12.03.2018 17.03.2018
12 19.03.2018 24.03.2018
15 09.04.2018 14.04.2018
16 16.04.2018 21.04.2018
17 23.04.2018 28.04.2018
20 14.05.2018 19.05.2018
22 28.05.2018 02.06.2018
23 04.06.2018 09.06.2018
24 11.06.2018 16.06.2018
25 18.06.2018 23.06.2018
26 25.06.2018 30.06.2018
27 02.07.2018 07.07.2018
28 09.07.2018 14.07.2018
29 16.07.2018 21.07.2018
30 23.07.2018 28.07.2018
31 30.07.2018 04.08.2018
32 06.08.2018 11.08.2018
33 13.08.2018 18.08.2018
34 20.08.2018 25.08.2018
35 27.08.2018 01.09.2018
36 03.09.2018 08.09.2018
37 10.09.2018 15.09.2018
38 17.09.2018 22.09.2018
39 24.09.2018 29.09.2018
41 08.10.2018 13.10.2018
42 15.10.2018 20.10.2018
43 22.10.2018 27.10.2018
44 29.10.2018 03.11.2018
45 05.11.2018 10.11.2018
46 12.11.2018 17.11.2018
47 19.11.2018 24.11.2018
48 26.11.2018 01.12.2018
49 03.12.2018 08.12.2018
50 10.12.2018 15.12.2018
51 17.12.2018 22.12.2018

Basic Training for Services Personnel - Refresher AIDA Cruises

All crew members working in „Guest Services “ of a cruise ship are required to refresh their Basic Training for Services Personnel each 5 years.

Registration only via AIDA Expert.

Duration:
3 days (Tue – Thu) from 08:00 until 18:00.

Beverages and lunch during the course is included.

Dates:

cw form to
6 06.02.2018 08.02.2018
10 06.03.2018 08.03.2018
15 10.04.2018 12.04.2018
20 15.05.2018 17.05.2018
24 12.06.2018 14.06.2018
28 10.07.2018 12.07.2018
32 07.08.2018 09.08.2018
36 04.09.2018 06.09.2018
41 09.10.2018 11.10.2018
45 06.11.2018 08.11.2018
49 04.12.2018 06.12.2018
     

 

 

Accomodation:

Seafarer’s missionseafarer-mission-logo

Deutsche Seemannsmission Hamburg-Altona e.V.
Große Elbstr. 132
22767 Hamburg

Website: www.seemannsmission.org
Email: altona@seemannsmission.org
Fon: +49 (0)40 30 6 22 -0/11
Fax: +49 (0)40 30 6 22 18

Prices per night incl. breakfast (per person)
Single room: 32,- €
Double room: 27,- €
3 bedroom: 26,- €
5 bedroom: 26,- €

The seafarer’s mission holds a limited number of rooms available at the above stated rates. Please book with reference to „ma-co“ for the special prices. The seafarer’s mission’s team are at your service and will gladly assist you when required.