Training for AIDA Guest Services Personnel

AIDA-Kreuzfahrtschiff

ma-co and its team of trainers and experts have a vast experience in training and we take pride in our hands-on-approach. All our trainers are experienced and rather practical oriented. We transfer our experience through workshops, practical elements and during our training sessions the focus always lies on activating the participants.   

Our training includes beverages (coffee, tea, water) throught the training day. For lunch ma-co has it’s own canteen where you can select between different meals or try the salad bar. Lunch is included into our training package for AIDA crew memebers.

We are conviently located in the Port of Hamburg. Hamburg Airport and Main Station are only very few kilometers away and can easily be reached via public transport form our facilities.

 

Basic Training for Services Personnel - AIDA Cruises

All crew members, working in „Guest Services“ of a cruise ship are required to conduct a Basic Training for Services Personnel prior to embarkation. This training is taylor-made towards the industry’s needs and requirements.
After successful completion of this training course participants receive a certificate of attendance for:

  • Basic Training for Services Personnel - AIDA Cruises
  • Security Awareness Training
  • Crowd Management – Passengers safety and safety training for personnel providing direct services to passengers

Registration only via AIDA Expert.

Duration:
5 days (Mon - Fri) from 08:00 until 18:00

Price:
Currently in AIDA Expert includes beverages, lunch and ferry tickets for the connection between seafearer’s mission (Dockland) and ma-co (Neuhof).

Notice: 
We accept payments in cash, credit- and debitcards and bank transfer.  We can also arrange for drawing-in of payment from salary. This training ist AZAV certified. We accept  education vouchers (Bildungsgutschein) issued by „Agentur für Arbeit“.

Dates:

cw from to
45 06.11.2017 10.11.2017
46 13.11.2017 17.11.2017
47 20.11.2017 24.11.2017
48 27.11.2017 01.12.2017
49 04.12.2017 08.12.2017
50 11.12.2017 15.12.2017
     
     
     
     
     
     
     
     
     
     
     
     
     
     

Basic Training for Services Personnel - Refresher AIDA Cruises

All crew members working in „Guest Services “ of a cruise ship are required to refresh their Basic Training for Services Personnel each 5 years.

Registration only via AIDA Expert.

Duration:
3 days (Tue – Thu) from 08:00 until 18:00.

Price: 
Currently in AIDA Expert includes beverages and lunch (only on the first day).

Notice:
We accept payments in cash, credit- and debitcards and bank transfer.

Dates:

cw from to
44 01.11.2017 03.11.2017
48 28.11.2017 30.11.2017
     
     
     
     

 

 

Accomodation:

Seafarer’s missionseafarer-mission-logo

Deutsche Seemannsmission Hamburg-Altona e.V.
Große Elbstr. 132
22767 Hamburg

Website: www.seemannsmission.org
Email: altona@seemannsmission.org
Fon: +49 (0)40 30 6 22 -0/11
Fax: +49 (0)40 30 6 22 18

Prices per night incl. breakfast (per person)
Single room: 32,- €
Double room: 27,- €
3 bedroom: 26,- €
5 bedroom: 26,- €

The seafarer’s mission holds a limited number of rooms available at the above stated rates. Please book with reference to „ma-co“ for the special prices. The seafarer’s mission’s team are at your service and will gladly assist you when required.